FAQs
Please scroll below to find out answers to questions we get asked the most.
Please scroll below to find out answers to questions we get asked the most.
Scheduling a service with us is easy. You can call us at (980) 422-7340 or visit our website to book a residential cleaning service or request a quote for a commercial cleaning service and one of our customer care will contact you.
No, but booking consecutive services will allow the ease of not forgetting to schedule future services
Yes. All our employees are trained and have continuous education.
That is completely your choice. You can stay or you can be away.
You can either pay by cash, Mastercard or Visa. You can leave the cash at your kitchen counter for our office or cleaning crew to pick up.
Yes, we do. To learn more about our “Promotion, Discount & Gift cards” please visit the ” Promotion, Discount & Gift cards ” page on our website. Please follow the link on top of the page.
You can contact us via email and phone.
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Moving in or out of a home can seem like a daunting task. Think about it. Finding a new place, packing, discarding the waste, and finalizing legal work – there’s an awful lot to do, and many succumb to the pressure. But, that doesn’t mean that your moving experience always has to be so tiresome, especially if you’re working with us.
While you’re moving, you can depend on us to make your moving adventure safe, secure, and seamless. With our experienced and professional cleaning staff at the core of our operations, we can take over your cleaning duties while you focus on more important matters.
Our cleaners are well-versed in the cleaning regimens, which means they have the required skillset and expertise to make this life-changing transition a little easier.
Our move-in and move-out services include the following:
We do not climb higher than a 2-step ladder. Higher items will be dusted w/an extension duster.
We cannot move furniture, but we will try to reach any visible places either by hand or with an extension duster. Cleaners are not allowed to step higher than a 2-step stepstool.
Some homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand.. We do offer chandelier cleaning as part of our window cleaning services.
We cannot guarantee the results of mini-blind cleaning. Excessive build up may require an additional charge.
Please allow for some dust resettlement after we leave; we try to limit the dust in the air but cannot prevent this entirely.
Cleaning is by appointment only. If we are unable to gain access to the home or are turned away at the time of cleaning, there is a $50 service fee.
We do not provide laundry services.
Coronavirus has changed the world overnight. Everyone is paying extra attention to who they come in contact with and what they touch. Since germs are left behind on everything we touch, it is easy for the virus to spread everywhere. To make matters worse, people can be contagious even before they start showing any symptoms, and this is one of the many reasons why we should be mindful of our cleaning habits.
Here at Pristine Cleaning Service, we provide our residential customers with top-of-the-line disinfection services. Our powerful and effective disinfectant formula quickly wipes off surfaces from pathogens and viruses, thus leaving your home safe and healthy.
Moreover, our disinfectant solutions are EPA registered and low in toxicity, making them safe around family, pets, and employees. We care deeply about our customers’ and employees’ safety and well-being, which is why our disinfection team comes equipped with high-quality personal protective equipment and sprayers to do the job safely and swiftly.
We target critical areas, such as:
We do not climb higher than a 2-step ladder. Higher items will be dusted w/an extension duster.
We cannot move furniture, but we will try to reach any visible places either by hand or with an extension duster. Cleaners are not allowed to step higher than a 2-step stepstool.
Some homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand.. We do offer chandelier cleaning as part of our window cleaning services.
We cannot guarantee the results of mini-blind cleaning. Excessive build up may require an additional charge.
Please allow for some dust resettlement after we leave; we try to limit the dust in the air but cannot prevent this entirely.
Cleaning is by appointment only. If we are unable to gain access to the home or are turned away at the time of cleaning, there is a $50 service fee.
We do not provide laundry services.
Regular cleaning agents tend to be caustic, wearing out surfaces and adversely impacting the longevity of your home in the long run. If you want to protect your family’s health and the environment, then our green cleaning services might be the perfect fit.
Our green cleaning services were developed, keeping our environment a priority. This is why we, as a company, are committed to using products that are safe for our surroundings. Be it non-phosphate detergents or recycled paper products; we come prepared to help your home improve its overall impact on the environment without compromising cleaning standards. We work with you extensively to provide solutions that help ensure high-quality cleaning and improved air quality within your living space, thus benefiting your family and guests.
Here is what you can expect from our green cleaning services:
We do not climb higher than a 2-step ladder. Higher items will be dusted w/an extension duster.
We cannot move furniture, but we will try to reach any visible places either by hand or with an extension duster. Cleaners are not allowed to step higher than a 2-step stepstool.
Some homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand.. We do offer chandelier cleaning as part of our window cleaning services.
We cannot guarantee the results of mini-blind cleaning. Excessive build up may require an additional charge.
Please allow for some dust resettlement after we leave; we try to limit the dust in the air but cannot prevent this entirely.
Cleaning is by appointment only. If we are unable to gain access to the home or are turned away at the time of cleaning, there is a $50 service fee.
We do not provide laundry services.
Regular Cleaning – The service is flexible and affordable. It is designed to meet your daily needs and facilitate your life on a day-to-day basis. We are professionals and we will take care of your chores.
Our representatives provide reliable and efficient services to our clients by performing the following tasks:
We do not climb higher than a 2-step ladder. Higher items will be dusted w/an extension duster.
We cannot move furniture, but we will try to reach any visible places either by hand or with an extension duster. Cleaners are not allowed to step higher than a 2-step stepstool.
Some homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand.. We do offer chandelier cleaning as part of our window cleaning services.
We cannot guarantee the results of mini-blind cleaning. Excessive build up may require an additional charge.
Please allow for some dust resettlement after we leave; we try to limit the dust in the air but cannot prevent this entirely.
Cleaning is by appointment only. If we are unable to gain access to the home or are turned away at the time of cleaning, there is a $50 service fee.
We do not provide laundry services.
Spring comes but once a year, but we recommend two Spring (a.k.a. Deep) Cleanings annually. Building on our Basic Home Cleaning service, the Spring/Deep Cleaning takes care of the less accessible areas around your home including those problem areas under beds and furniture, and inside appliances.
For a deeper clean, we provide crevice cleaning, baseboard washing, blind/shutter cleaning, furniture polishing along with many other services!
Every “Deep Clean” includes the “Basic Clean” with detail emphasis and focus on build up, plus the following:
We do not climb higher than a 2-step ladder. Higher items will be dusted w/an extension duster.
We cannot move furniture, but we will try to reach any visible places either by hand or with an extension duster. Cleaners are not allowed to step higher than a 2-step stepstool.
Some homes have at least one chandelier or vaulted ceiling fan that we cannot reach by hand.. We do offer chandelier cleaning as part of our window cleaning services.
We cannot guarantee the results of mini-blind cleaning. Excessive build up may require an additional charge.
Please allow for some dust resettlement after we leave; we try to limit the dust in the air but cannot prevent this entirely.
Cleaning is by appointment only. If we are unable to gain access to the home or are turned away at the time of cleaning, there is a $50 service fee.
We do not provide laundry services.
Your working space is the heartbeat of your business. It’s the place where critical decisions are made, game-changing ideas are discussed, and sales targets are met. A clean commercial space breeds productivity, improves team morale and creates a lasting impression on your clients. But, with most of your day revolving around sales pitches and meetings, who has the time to focus on the cleanliness of your working space?
Here at Pristine Cleaning Service, we aim to provide you with professional office cleaning services to ensure that your office always looks sparkly clean. With our expertise and advanced cleaning equipment, we always complete our cleaning projects swiftly and efficiently. Moreover, we also provide customizable cleaning plans, and we also cater to daily, weekly, monthly cleaning services to get the job done as per your specifications.
Here are some of the tasks that our office Cleaning Services include:
Have you recently completed a renovation project and find yourself in piles of mess? We have you covered. Our post-construction cleaning services will help you seamlessly transition from construction to finished property. And because we understand that construction can be unpredictable and spontaneous, we work closely with contractors and other service providers to ensure that your deadlines are met.
We offer a variety of cleaning services that can meet all of your post-construction needs. Whether it’s a quick clean-up or a more detailed revamp, our cleaning gurus come equipped with state-of-the-art tools and equipment to ensure that every last brick is wiped and cleaned!
Our post-construction cleaning services include:
We provide an all-round cleaning service and each room in your home will be serviced differently. We clean, polish, wash, fold and re-stock household items and essentials including:
Essentially, we will be taking care of the ENTIRE turnover cleaning process…we are your cleaning army!
Janitorial Cleaning – tackles different tasks in professional office environments, including financial facilities, medical, dental, and chiropractic premises, factory offices, etc. Your service providers are typically referred to as cleaners, janitors, or custodians.
if you’ve considered all the benefits of booking janitorial service and decided that this is the right choice for you, here’s what you can expect from your janitorial team:
Furthermore, all of our cleaning professionals have been thoroughly vetted, and reference and background checked, so rest assured that your commercial property, equipment, and business data will be in safe, competent hands. In addition, our Automation Plan makes scheduling and cleaning effortless. Contact us today!
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